Sales Policy

Effective November 11, 2024

Thank you for choosing to shop with us! Our sales policy is designed to ensure a smooth and satisfying shopping experience. Please review the following guidelines:

1. Pricing and Availability:

• Pricing: All prices are listed in USD and are subject to change without prior notice. We strive to provide accurate pricing information, but errors may occur. If a pricing error is identified, we will notify you and offer the option to proceed with the corrected price or cancel the order.
• Availability: Our products are subject to availability. In the rare case that an item is out of stock or unavailable after your purchase, we will notify you promptly and provide options for a refund or alternative products.

2. Orders:

• Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase. Please review this information carefully to ensure accuracy.
• Order Changes: If you need to make changes to your order, please contact us as soon as possible. We can only accommodate changes if the order has not yet been processed or shipped.

3. Shipping and Delivery:

• Shipping Fees: Shipping fees are calculated based on the weight, dimensions, and destination of your order. Shipping costs will be displayed during checkout.
• Delivery Time: Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout. We are not responsible for delays caused by shipping carriers or factors beyond our control.

4. Returns and Refunds:

• Return Policy: Please refer to our Refund and Return Policy for detailed information on returns and refunds. Our policy outlines the process for returning items, eligibility for refunds, and exchange options.
• Return Shipping Costs: If you are returning an item, you are responsible for the return shipping costs unless the item is defective or incorrect.

5. Promotions and Discounts:

• Promotional Codes: If you have a promotional code, enter it at checkout to apply the discount. Promotional codes are valid for a limited time and may have specific terms and conditions.
• Sales and Discounts: Sales and discounts are subject to availability and may be withdrawn at any time. Discounts cannot be combined with other offers unless explicitly stated.

6. Customer Service:

• Contact Us: For any questions or concerns about our sales policy, please contact our customer service team at info@partytopix.com or call +1 (757) 833-7525. We are here to assist you and ensure your shopping experience is enjoyable.

7. Changes to the Sales Policy:

• Policy Updates: We reserve the right to update or modify our sales policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

Thank you for shopping with us! We value your business and are committed to providing you with the best service and products.